Original topic:

Samsung Messages App Not Working

(Topic created: 04-01-2024 04:43 PM)
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RichDub
Constellation
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Galaxy S24
My wife and I just upgraded yesterday from the Iphone 14 Pro. Her Samsung Messages App isn't receiving messages from me unless she messages first and then it works temporarily. Then after sometime it goes back to her not receiving my messages. It doesn't show delivered on my end either when I send them. We've tried everything and can't find a solution. Anyone know a fix? Thanks. 
cwinkler
Comet
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Galaxy S24

Thanks, per your suggestion have switched and will see how I like Google Messages.

CWinkler
Galaxy S24 Ultra, Active4
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realaud
Honored Contributor
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Galaxy S24

Google messages has the added benefit of a web interface, so if you have a computer and want to see and respond to your messages on a bigger screen, you can pair your phone.  Of course, Link to Windows pretty much does the same.  I just have not been able to figure out how to create or respond on Link to Windows, but I can see them. (LTW doesn't really work properly for me except to transfer photos).

WheelZs
Constellation
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Galaxy S24

That is the very reason I use Google messages is the web interface. I spend a lot of time on PC, and being able to text from the pc is great.

notforhire
Honored Contributor
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Galaxy S24
you won't lose any messages
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Galaxy S24
I switched to Google messages when I got the S24 Ultra back in March. I didn't lose any information. Everything was smoothly transferred to the Google Messages app.
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galaxy321
Constellation
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Galaxy S24

I tried this but when I click on make Google default messaging app nothing happens andbI can't open it to use it. Is there a way to just get my original app back? It isn't even listed in apps in settings

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cwinkler
Comet
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Galaxy S24

From other threads and replies, sounds like you need to turn something off on your iPhones in order to for messaging to work on your Android phone. If you search around a bit you should be able to find those threads. Sorry, don't have time to search for them for you just now.

CWinkler
Galaxy S24 Ultra, Active4
Tidbitty
Supernova
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Galaxy S24
Try and check to make sure she is logged out of iMessages. If you don't have an iPhone you can go their website and log out from there.
lollylovesyuh
Constellation
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Galaxy S24
I tried this already and didn't work
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SamsungModerator1
Community Manager
Community Manager
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Galaxy S24

Thanks for sharing this concern with the community. As others have said, you can try testing out other message apps and performing a power reset on your device. We were able to locate some other troubleshooting steps that may help. Check out the link below and let us know if this helps. It covers what to do if you are not receiving or sending texts.

http://www.samsung.com/us/support/troubleshooting/TSG01001439/