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Samsung gallery app crashing

(Topic created: 09-24-2024 05:00 AM)
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ssimon127
Cosmic Ray
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Galaxy S24
Samsung gallery app won't open and keeps crashing. I have cleared cache and data. It did nothing. Just started. 
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barefootmomma
Asteroid
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Galaxy S24
I did, thank God
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Russell415
Constellation
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Galaxy S24
Ingotbthe recent update, and since then when I open my gallery to look at photos it crashes and closes. But it also doesn't give me an error, it just closes. I have cleared cache, data, and soft reset. Any ideas? We just had a baby and I'd like to be able to send some of these photoa.
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@Russell415 How much free storage does your device have? 

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Russell415
Constellation
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Galaxy S24
163GB available
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Galaxy S24
You're the second person today that I've seen post about this. Odd. I have an s24 plus and no problems with mine at all. And congrats on your new baby 😃
mgoody1
Asteroid
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Galaxy S24
Mine is doing the same thing, immediately closing out. I thought it was just me. I can't even load in to change a wallpaper.
userLyqAzNgZzq
Constellation
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Galaxy S24
Mine also just stopped opening. Maybe it's an issue with the update?
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Galaxy S24
Mines not having any issues, I'm on a base model Galaxy S24
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Montana406
Constellation
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Galaxy S24
Same issue with S22 Ultra. I have tried all suggestions so far.
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user0c1kXVGF4K
Constellation
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Galaxy S24
So what do we do? I'm so frustrated!
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