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Original topic:

Samsung gallery app crashing

(Topic created: 10-02-2024 08:20 AM)
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ssimon127
Cosmic Ray
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Galaxy S24
Samsung gallery app won't open and keeps crashing. I have cleared cache and data. It did nothing. Just started. 
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Solution
Ziggygotgame
Constellation
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Galaxy S24
Found this to work for me, This was under reviews from the samsung shop.

So what i did was go to files and search for heic under all folders and once I deleted that it worked for me.1727275428247.jpg
Members_bMr339e
Constellation
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Galaxy S24

Thanks! You're a genius! This worked. I had a picture file with the HEIC extension. Deleted it and fixed the issue. 

user29n4zdkPfd
Constellation
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Galaxy S24
I had the same issue. That worked.
Thanks
mgoody1
Asteroid
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Galaxy S24
This is what did it for me
Basim1971
Constellation
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Galaxy S24
Worked like a charm.
way_to_go_carl
Asteroid
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Galaxy S24
BRO THIS WORKED!! I literally being dealing with this issue for like a week and I had 10 pictures in the file and deleted all of them and now the app works!👏
Xtpoher
Constellation
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Galaxy S24

Same here,  happened right after the new update s24ultra

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dshet1886
Asteroid
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Galaxy S24
I am having the same issue. It started at noon today.
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Tonyville91
Constellation
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Galaxy S24
Same here
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nova7163
Constellation
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Galaxy S24
I have the same issue, have you found a fix for this?
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