Original topic:

Streak across screen

(Topic created: 2 weeks ago)
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Members_fYeMFbC
Constellation
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Galaxy S24

20241105_154147.jpg

 I have this streak across my new Samsung S24 Ultra that I just got in July.  It does not rub off.  It's not cracked but it's just a distraction when using it.  It also has Cellmate liquid glass screen protector applied when I received it.   How do I fix this?

2 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S24

@Members_fYeMFbC I would suspect the Cellmate liquid glass screen protector. 

usermzeJaY3BsM
Neutron Star
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Galaxy S24

This appears to have been caused by either something being placed on top of the phone, or the phone being placed on top of something else.  This could also be caused by the liquid screen protector, which is not standard.  Check with the manufacturer to see if they have suggestions for how to clean it.  As for this being a distraction, these sort of things usually don't persist when the screen is on, so if it does for you, you might also want to look into how to remove the protector to get your screen back to normal.