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Original topic:

Switched providers, and now my number is not recognized to access my voicemail Galaxy S24

(Topic created: 4 weeks ago)
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Devine1
Constellation
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Galaxy S24

Changed over from another provider 6 days ago. Went to check my voicemail and it says " my number is not recognized ". How do I setup my voicemail, so that I can listen to my voicemail?? Thank you 

2 Replies
Solution
realaud
Honored Contributor
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Galaxy S24

Voicemail issues must be addressed directly with your carrier.  They are the ones who set up your voicemail box and all things related to voicemail are their domain.

LongHiker
Legendary Samsung Care Ambassador
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Galaxy S24

@Devine1 The voicemail number used by your phone is in the Phone app under Call settings -> Voicemail

You would need to get the voicemail number that is used by your new carrier.