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Original topic:

Third-party app that has been previously installed before, now asking for device admin privileges?

(Topic created: 10-07-2024 07:20 AM)
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userq8AqxDwMZV
Asteroid
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Galaxy S24

I have a third party app I am trying to install that requires device admin privileges. I previously had the app installed without an issue here, but when I uninstalled and reinstalled, it loops at deny and approve device admin control, without actually allowing me to choose to approve. Any suggestions on the hang-up?

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MrGhoul
Comet
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Galaxy S24
Go to device settings > security & privacy > more security settings > device administration apps > your third app should be listed, tap the toggle on to approve device administration control.
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userq8AqxDwMZV
Asteroid
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Galaxy S24
I have tried this, and it does not work. It goes on and then automatically off again.
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Solution
MrGhoul
Comet
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Galaxy S24
Have you tried to reboot your phone (restart)? a lot of times that fixes glitches and hiccups.
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userq8AqxDwMZV
Asteroid
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Galaxy S24
Just a follow-up that rebooting was the issue! Thanks!
MrGhoul
Comet
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Galaxy S24
Great! I'm glad to hear that helped. If I could ask you to please " accept this as a solved solution" by clicking the 3 dots next to my comment to reboot. This will help other members with similar issues.
Thank you!
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JollyCello
Cosmic Ray
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Galaxy S24

I would contact the developers of the app within the app store with your concerns, as they are the best to fix your problem.

Ekamek
Black Hole
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Galaxy S24
It's a good idea not to allow a third-party app to control your phone, though. What has changed in the app that now requires device admin permission? However, contact the developer as said before.
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userq8AqxDwMZV
Asteroid
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Galaxy S24
The app required device admin permission previously as well and worked to allow them. However, I am not sure what has caused the permissions to glitch as they have.
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Ekamek
Black Hole
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Galaxy S24
Ok. Try installing it, go the device administrator setting, toggle the selection before opening the app. Hope that works.
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