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Monday
(Last edited
Tuesday
by
SamsungJoJo
) in
Hello,
Since I got my new S24 earlier this year I am not able to access an app. It is called Remote Care 24/7, used to get messages from my mother's fall protection device. I was able to get alerts on my previous Samsung phone. I checked with the device company and their tech said that it is not on their side.
My brother who has an iphone has no problem viewing the app.
Renzo
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Monday in
Galaxy S24Really appreciate your help. Far far from a tech guy and unsure of recovery mode affecting anything else on my phone as it is currently set up, haha.
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Monday in
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Monday in
Galaxy S24Thank you man, will give it a try.
Renzo
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Monday in
Galaxy S24Here is a link to a community post about it
https://r1.community.samsung.com/t5/galaxy-s/s24-series-can-only-run-64-bit-apps/td-p/25440316
![](/skins/images/B0E5FF27666941E56E260FBD64397CFD/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/B0E5FF27666941E56E260FBD64397CFD/responsive_peak/images/icon_anonymous_message.png)
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