Visual Voicemail not working Galaxy s24

[julest97]

People are telling me they're leaving me voicemails however, I have not been receiving anything. My visual voicemail says I have no messages. But I get the pop-up notification that I have a visual voicemail. It's through AT&T but I'm not sure that has anything to do with it. but I'm not sure that has anything to do with it. Does anyone know of a place within my settings that might have turned something off? It's weird that I'm getting the pop-up notification but then when I go into my voicemail there's nothing there.

[wmh]

Correct me if I am wrong...visual voicemails might be a perk from your carrier. When I had an iphone, you always had a visual voicemail. When I switched to the s24 ultra, T-Mobile had to advertise it as if it were a perk apart of my plan. Have you gone to your phone app, clicked the voicemail symbol to the left of the call button, and tried to call your voicemail the old school way to listen to messages?

[julest97]

I have done that or rather tried. But it required a password. So I entered a new password and it said that I was unable to do that. I think I'll just call my carrier in the morning. Voicemail is just really important to work that I do.

[GaryB82 · Accepted solution]

You would have to contact your carrier they will reset your Voicemail and setup a new password for it. 

[DonMateo]

Jus try holding down the #1 on your DIALPAD,

then,

See what happens 🤷‍:male_sign:

[userpNKNtArm6S]

Had same issue with my S24 Ultra, turned out esim on xfinity mobile sucked (for me) and they gave me a physical sim and issue was fixed!

[ButtaBean_420]

Try this see if it helps go to Settings > Apps > Voicemail > Battery > toggle on UNRESTRICTED

[MarvinMod2]

Clear data for visual voicemail. Then reopen visual voicemail and set it back up.

[GHFG]

Same thing here.