Original topic:

Cannot find Galaxy AI in settings

(Topic created: 9 hours ago)
202 Views
ichpen
Astronaut
Options
Galaxy S25

It's specific to the Settings App.

I migrated from an S22 Ultra to an S25 Ultra. All Galaxy AI features enabled.

I am missing is the What are you looking for AI bar in the settings app... I see it in Gallery.

Gemini is on and all plugins enabled. I can access Gemini just fine.

Every video I've seen has it as a feature but I just get the search bar.

I contacted Samsung support, agent remote assisted but was unable to solve this.

Anyone seen this?

Thanks.

0 Likes
15 Replies
ichpen
Astronaut
Options
Galaxy S25

Thank you for trying to help Robin.

0 Likes
SamsungMod
Community Manager
Community Manager
Options
Galaxy S25

Hello ichpen, Welcome to the Community. We understand how upsetting it is to not be able to locate features of the phone.

Have you checked Settings>Galaxy AI to make sure it is toggled on?

More information regarding Galaxy AI can be found here: https://www.samsung.com/us/support/answer/ANS10000753/

Let us know if this helps.

0 Likes
ichpen
Astronaut
Options
Galaxy S25

Yes as mentioned all AI features are on.

0 Likes
SamsungMod
Community Manager
Community Manager
Options
Galaxy S25

Thank you for confirming. @Robin621k has covered the troubleshooting, and those would be the only settings.

We recommend submitting an error report to provide the information to Samsung. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

0 Likes
ichpen
Astronaut
Options
Galaxy S25

Report sent.

 

If anyone's come across this drop a note 

SamsungMod
Community Manager
Community Manager
Options
Galaxy S25

Thank you for submitting the report! Please keep us posted if you receive a response or find a resolution. 

0 Likes