Device Care freezes when checking for updates

[TheMiz]

The device care on my new Galaxy 25 Ultra, freezes when checking for updates. I then have force quite it to get out of it. Has anyone else had this?

[TheMiz]

Will do

[TheMiz]

Thanks I have submitted the feedback.

[SamsungMod]

Fantastic! Hopefully they can get an update pushed out that will fix the app from causing the freezing. Let us know if you receive a response from them.

[TheMiz]

To answer the email from Beta Pathfinder , NO  it not  solve my problem.

FWIW I was on Beta 7.1 with my S24Ultra but not on the new S25Ultra   just 7.0   

[TheMiz]

Still no support for my problem Now an update that will not load.

[TheMiz]

'We have had 2 updates and i still have the problem.

[SamsungMod]

We are sorry to hear Device Care is still freezing when trying to check for updates. Please continue to submit error reports/feedback to Samsung to provide the data logs to developers. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692