Original topic:

New S25 Ultra - Notifications not working

(Topic created: a week ago)
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Squeaky369
Cosmic Ray
Options
Galaxy S25

Howdy!

Received my new S25 Ultra yesterday, set it up via SmartSwitch. Everything transferred correctly but none of my notifications are working. 
 
Zero.
 
I have gone though forum postings that other people have posted looking for solutions and most of those has been DND or a routine turned on blocking notifications. 
 
Things I've checked:
 
  • Do Not Disturb is TURNED OFF.
  • No Modes or Routines are running (there aren't any setup).
  • Sound is on.
  • Vibrate is on.
  • No icons or app badges show up on the top.
  • The apps that I am testing with I have confirmed that notifications are turned on.
  • All the options are selected for the notification options (Lock Screen, App icon badge, Notification pop-up).
  • This happens if the phone is sleeping or awake.
  • My old phone is still using Wi-Fi and notifications work fine on that one (other than messages and phone cause that's tied to the SIM). Turning off the old phone and waiting a few minutes and trying on the new phone, same thing happens.
  • If I open the offending app, I can see the unread messages.
Other than wiping the phone, skipping the SmartSwitch and starting from scratch, I am not sure how to move forward.
 
Thanks.
187 Replies
JesterPizzle
Comet
Options
Galaxy S25
I just figured out the S25 Ultra Gmail notification issue. I had to go into the settings , then choose your email address (I have 2 and had to do both) and scroll down to Sync Gmail. Mine was already checked so I unchecked it and rechecked it and now they're working correctly! 1738768151368.jpg
userBMExUctAsL
Constellation
Options
Galaxy S25
Thanks. This worked for my Gmail
userQrnriKv4EJ
Constellation
Options
Galaxy S25

This worked for me, too. Thanks!

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CaptPackrat
Cosmic Ray
Options
Galaxy S25
Try turning the notifcations off and then back on.

I had the exact opposite happen after upgrading my Galaxy Watch 7; I was getting notifications for things that were showing as turned off. I switched the notifications on and then off again, and it started blocking them correctly.
spyder52
Constellation
Options
Galaxy S25

Also having notification problems across many apps since doing a smart switch from S23+ to S25+. Old phone still receiving them fine. Also a few app issues with eBay and Microsoft Authenticator, which don't exist on S23+.

mrbart
Asteroid
Options
Galaxy S25

Gmail for instance doesn't even download new emails, you have to manually refresh then they appear in inbox. I would say this is a domino effect hence no notification 

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JesterPizzle
Comet
Options
Galaxy S25
I just figured out the S25 Ultra Gmail notification issue. I had to go into the settings , then choose your email address (I have 2 and had to do both) and scroll down to Sync Gmail. Mine was already checked so I unchecked it and rechecked it and now they're working correctly!
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gotwillk
Asteroid
Options
Galaxy S25
Here's what I found that works for me: clearing the app data, force close the app, reopen the app. When you open the app again it will immediately ask if you want to allow notifications. Click Allow.

I did it for Chat and YouTube and they are both working now. I remember I had this same issue years ago from when I was still flashing roms and doing the above steps fixed it.

I'm not a dev and I don't know anything from anything but my theory is that not only is the local data "stuck" but so is the data on the server side.
KnightRiderRalph
Samsung Care Ambassador
Options
Galaxy S25

This definitely helped with getting my YouTube notifications back. Thanks

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rockkcg
Constellation
Options
Galaxy S25
This worked for me.
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