New S25 Ultra - Notifications not working

[Squeaky369]

Howdy!

Received my new S25 Ultra yesterday, set it up via SmartSwitch. Everything transferred correctly but none of my notifications are working. 

Zero.

I have gone though forum postings that other people have posted looking for solutions and most of those has been DND or a routine turned on blocking notifications. 

Things I've checked:

• Do Not Disturb is TURNED OFF.
• No Modes or Routines are running (there aren't any setup).
• Sound is on.
• Vibrate is on.
• No icons or app badges show up on the top.
• The apps that I am testing with I have confirmed that notifications are turned on.
• All the options are selected for the notification options (Lock Screen, App icon badge, Notification pop-up).
• This happens if the phone is sleeping or awake.
• My old phone is still using Wi-Fi and notifications work fine on that one (other than messages and phone cause that's tied to the SIM). Turning off the old phone and waiting a few minutes and trying on the new phone, same thing happens.
• If I open the offending app, I can see the unread messages.

Other than wiping the phone, skipping the SmartSwitch and starting from scratch, I am not sure how to move forward.

Thanks.

[jmalik]

Go to Setting > Apps > 3 dots on top right > Special Access > Full Screen alerts. Enable for Whatsapp.

[DeltaPavonis314]

I also have a problem where I'll have notifactions from Discord already in my notification panel, then I'll get a new notifaction. It'll make a sound. I'll look for it at the top, but it's already grouped down to the older ones. 

[Sangsum]

I had a similar problem with an A16. In my case I was getting notification sounds all the time, but no notifications were visible. The notification sounds appeared to me to be random. I had used SmartSwitch to transfer apps data from an iPhone.

The solution was to reset all app settings. There's an option to do this on the phone and I presume that your model should have it too.

The solution was immediate. The downside is that I had to go through my apps one by one and change the notification settings the way that I like them to be. It was a bit of a hassle, but it was worth it!

[1trev27]

Yeah i reset app preferences a few days ago.

I noticed that I had an x notification in my notification under "recently dismissed" even though it never came up. Wonder if this is why no x notifications come in.

I also have a medication reminder app set to go off at 8pm. Sometimes it goes off a few minutes late, sometimes it doesn't trigger at all. It's the inconsistency of this stuff that's driving me mad.

I have until tomorrow to get a replacement handset but worried it would just be the same again.

[1trev27]

Has anyone had success with replacing their device? I have a day to give mine back. Wondering if I should go for another s25 and do a smartswitch. But afraid the problems may just persist on a new one.

I thought about going for a pixel 9 pro but I see pixel users have this issue alot as well.

[Pheatton]

 Anyone having issues with Work Profile notifications from Outlook and Teams not doing anything on the screen when its off?  Ive gotten my S25+ pretty much working like my S24+ but the lack of work profile notifications is VERY annoying.  Its worrying that the options in the S24 are not there for the S25 and I know its a different OS and One UI version but still, this isnt that hard to get right....

[1trev27]

Outlook works fine for me if I'm running doze stopper. Haven't tried work Teams. 

[Pheatton]

I assume Doze Stopper keeps apps "awake"?

[1trev27]

Yes. Here's a screenshot. Doesn't always work for everything though.

 

[Pheatton]

Thanks for the info.  It "appears" that completely removing the offending apps and reinstalling them in the work profile solved it.  It looks like I'm getting the normal screen off pop ups.

Really disappointing that you use their software to swap phones and basic things like this are broken.  Especially since the work profile isn't something that is transferred, you have to set it up from scratch...