Original topic:

Not connecting to Bluetooth devices

(Topic created: Thursday)
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Juicymean
Constellation
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Galaxy S25

My new S25 cannot pick up signals from my Bose speaker and my earphones. Please help. Thank you.

 
4 Replies
Robin621k
Honored Contributor
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Galaxy S25
First thing to try, in the members app in the support tab, go to diagnostics, go straight to Wifi and test it. If there is failure, call Samsung support.

Next try this, go to settings, apps, where you see it say your apps, there will be 3 lines with an arrow pointing down, tap on that, turn on show system apps, type in Bluetooth, tap to open, go to storage and clear cache.

If that doesn't work, try a wipe cache partition.

If that doesn't work, go to Rest settings and Reset Wifi and Bluetooth Settings.

All else fails, factory reset.
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy S25

@Juicymean Have you forced those devices into pairing mode?

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Juicymean
Constellation
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Galaxy S25
Yes, I got the Bose speaker to connect. I have 3 different kinds of earphones and none of the signals got pick up. Even my IPhone earphones are not showing up.
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Juicymean
Constellation
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Galaxy S25
I don't know why my 3 earphones signals are not showing in my S25 so I can pair them.
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