Original topic:

Post OneUI 8.5 Upgrade / Video Call Issue.

(Topic created: Thursday)
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userIzHov1g89d
Asteroid
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Galaxy S25
After the OneUI 8.5 upgrade, video chat with another android phone (even another Samsung phone with oneUI 8.5) fails. It keeps saying "video declined". If the other phone tries the same, they get a "video declined" error as well. This seems to work fine before the upgrade as I would make routine video call.

Just a side note, video calls through google Meet do still work however.
46 Replies
Captderanged
Asteroid
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Galaxy S25
Having the same issue
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userL19TQYA2VD
Constellation
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Galaxy S25
Ditto!
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jdave
Constellation
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Galaxy S25
Mine is doing the same thing! It is really aggravating.
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Members_Ny4O4z5
Constellation
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Galaxy S25

I have the problems you listed. And my text looks sent, but not getting to the person I me sending a text to. this is a mess!

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Members_QIg6fN3
Constellation
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Galaxy S25

Hi everyone:)

It is NOT an AT&T or any carrier issue like Samsung claims. I've only updated my phone to the latest software (UI 8.5), thank goodness I didn't update the rest of the phones on the other lines. The phones I didn't update with the latest software, the video calls work perfectly. SAMSUNGS UI 8.5 update removed the camera permission for their default phone app, which is needed for video calls and that's why it keeps declining. You can't even go to the camera permissions to grant the Samsung default phone app itself, it's missing. Check out your permissions. Google Meet is horrible, not only with it's lagging, but it over heats my phone. If you have the overheating issue too, I found that putting my phone on battery save mode helps a little.

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ickabod
Asteroid
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Galaxy S25
Still no update i feel forgotteing
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Members_kPwTH2g
Constellation
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Galaxy S25

same problem with me and my other ultra 25 I can't video call anymore

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