Original topic:

SIM card

(Topic created: 6 hours ago)
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Shui
Cosmic Ray
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Galaxy S25
I'm returning my old S21 to Samsung. I just did factory reset. Can't rber if it came with a Sim card or if it was an e-sim. I can't seem to open Sim tray. Do I assume it was an e-sim?! Its an unlocked phone. 


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GaryB82
Galactic Samsung Care Ambassador
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Galaxy S25

It could be either just depends on what you was using the sim tray could be stuck.  I wouldn't worry and just get a new sim or a eSim when you get your new phone 



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Dan2023
Honored Contributor
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Galaxy S25
Open Settings
Search 'SIM manager'
Open it
It will tell you all the active and inactive Sims & eSIMS.
Shui
Cosmic Ray
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Galaxy S25
Thankyou!
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