Original topic:

Seeing dust when taking a picture

(Topic created: Monday)
267 Views
Options
Galaxy S25

I have no problem with camera but I still see dust in my camera when I take pictures .

 
image
 
I don't why I have that mark on my camera I try clean my lens it fine but it dust inside my lens. what I can do Can you guys help me?
0 Likes
5 Replies
cooldude1
Cosmic Ray
Options
Galaxy S25
It may be a defect you could try filing a warranty claim but you would have to pay a deductible
0 Likes
Tom6068
Black Hole
Options
Galaxy S25
There are no deductibles on the standard one year warranty that comes with the new device. There are deductibles for the extended warranties like the Samsung Care +.
Options
Galaxy S25
I have two years warranty
0 Likes
Tom6068
Black Hole
Options
Galaxy S25
Call Samsung customer service and tell them the problem that it needs to be fixed. As long as there is no other visible damage that is not seen on the phone, they will fix it. 1-800-726-7864
0 Likes
realaud
Honored Contributor
Options
Galaxy S25
How is anyone supposed to detemine what specks might be on a photo of a plain grey background? The whole thing looks like dust. At least provide a real image.
0 Likes