My wife and I each just got the new active 2 watches, hers is the smaller one and mine is the larger one; and we both have Galaxy S9's as our phones. The problem is with notifications. We do see notifications on the watch when we get new email and/or text messages BUT the phone does not make any sound and it does not vibrate. So I don't know about the notices unless I look at the watch. It should make some sound or vibrate so I know a notification is there. I think I have the settings right but I'm not sure since it is not working on either of our watches. Any expert advice will be appreciated.
THANK YOU! This has been driving me crazy. Sure enough, even though my phone is always on silent, the "sound" was set to none under notification options. I sent this to a sound and now am getting notifications on my watch like normal.
Go into settings in your phone (I have the note 20 ultra) for each app eg, messages , email etc. Open notifications. press and hold new messages. If "sound" shows as silent SET REQUIRED SOUND and should be ok. Even though it shows alert is on you have to choose a sound! weird but it works! The only text message alerts I was recieving were the contacts I had chossen a designated sound for! All makes sense now but who would of thought you have to choose a designated sound inorder to hear the alert! Hope this helps!!
