Always on Display(AOD) Issues Watch 7

[Joe_Cuppa]

I upgraded to the Watch 7 from the Watch 4 and have been having issues with the display turning off every few hours on my wrist even though the AOD setting is on. I saw some posts on Reddit and there's quite a few people with the same issue. Wrist detection isn't the issue. I believe it's a software glitch.

[TonyTypeS]

Yeah I have the same issue when using the Ultra Info Page face. Doesn't happen when using the Ultra Analog face.

[Samsung_R1yaNGW]

Same issue with my brand new Watch 7, hope I don't need to return it.  

[userp1uY39sNos]

Ever since updating to the latest firmware my watch ultra display has started turning itself off at random intervals.  I only discover it when I raise my wrist to wake the watch and nothing happens.  I turn it back on, AOD is off, and in a day or so it will turn itself back off.

I'm not happy as this is the flagship.

[cdragon]

Same issue here.  Every time I go to look at the watch the screen is off and when I turn it on it is locked.  Not happy Jan!  Urgent fix needed.

[mommalifeyo]

Mine has been draining battery in less than 10 hrs from 100% to 0%, shutting off. I went through all the diagnostic steps and cleared extra storage along with other things, hoping tomorrow it isn't dead by the EOD.

[userp1uY39sNos]

I traded my 5 pro in on another ultra and sadly its doing the same thing.