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Original topic:

Camera controller app not showing video mode icon

(Topic created: 04-16-2023 04:46 PM)
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dbkelly
Asteroid
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Galaxy Watch

I see in the online manual for my Watch 5 pro that the camera controller should have an icon in the lower right corner allowing a switch from video to still camera mode , but on mine it does not have this icon.

I can change modes on the phone and it reflects this on the watch properly.

Do other have this?

Thanks.

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand wanting to get the best functionality out of your camera controller on your Galaxy watch 5 pro and I would be happy to look into that further for you. To record videos, you will need to switch to Video mode on your phone first, and then you can tap Record on your watch. Some camera modes are not compatible with the Camera Controller app. Give this link a try for more information on the camera controller for you watch: https://www.samsung.com/us/support/answer/ANS00084676/

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand wanting to get the best functionality out of your camera controller on your Galaxy watch 5 pro and I would be happy to look into that further for you. To record videos, you will need to switch to Video mode on your phone first, and then you can tap Record on your watch. Some camera modes are not compatible with the Camera Controller app. Give this link a try for more information on the camera controller for you watch: https://www.samsung.com/us/support/answer/ANS00084676/

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