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 was working fine, charged, went to check time and the screen is blank. So, I can still feel the vibration and there is a tone when I get a text... View Post 
SamsungAdam
There are several reasons why the Samsung smart watch display cannot be adjusted and the screen a... View Post |
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My Galaxy Watch recently started overheating when charging so I called tech support. The tech asked me the standard questions (model serial #,... View Post 
userblV9NxudSa
I just got off the call with Samsung. $350!!!! The heart rate sensor had cracked when overheating... View Post |
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SMS (text messages) are not getting saved in my watch. Only those which I create and send sms are being saved. Received and replied sms are not... View Post 
SamsungJace
This feature only works between Samsung devices, I apologize for the inconvenience caused. View Post |
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At least twice, Samsung has removed a preferred watch face and made me search for one I liked less. Now, I cannot find a free one that tracks... View Post
SamsungJace
We appreciate your feedback and will tag it on the forum so that it will appear with other feedba... View Post |
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when i woke up in a morning my samsong active watch 2 is touching randomly it self, and i try to reboot or reset non of it works still dizzy and... View Post 
userSKP4n4tzzq
I had the same problem; it's likely water damage, which Samsung will charge more than $200 to fix... View Post |
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Can you install Google Maps on this watch? View Post
userGHGycDE61H
It runs on Tizen that is samsungs own software. Verizon is just the carrier. View Post |
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There a few things that Samsung can do to Samsung Health that would make it a better health tracking tool:Â 1. Accurate BMR... View Post 
user3v3d9rqJgK
I agree. I'm not sure how one should do an accurate BMR estimate, my post was more intended to ou... View Post |
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My galaxy watch active won't charge with the original charger or a wireless charger. It will charge using my note 20 ultra but it takes a lot... View Post 
userFlbtytOqNX
Your charger is probably faulty. It's not the watch because it works on your phone. Try plugging ... View Post |
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A few weeks ago I have enabled SamsungPay on my watch and I am pretty happy with it. It works nicely and is very convenient. What I totally hate... View Post 
usertCnqwuIXPk
Brilliant! I have tyo admit I had missed that option. I hadn't looked on the Watch itself since s... View Post |
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Hi I'm about to return my watch after few days. I like the watch so much besides I so unsure about if we from Europe (Sweden) will get the... View Post 
userN7mxZVoOCE
Is there any update with ECG for Galaxy watch 2 coming in Europe? Apparently the Galaxy watch 3 w... View Post |
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I noticed on my watch, under samsung health cycling its not tracking my miles anymore. Anyone know how to fix this? View Post 
SamsungRyder
I would recommend reaching out to our Samsung Heath support team to inquire further about your sy... View Post |
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I love my watch. I find myself not only using it for work but relying on it for some of our research. The only thing that has been bothering me... View Post
SamsungRyder
Hello! Thank you for reaching out. At this time the timer sound on the watch can not be c... View Post |
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In the past 3 weeks my wife has noticed that her watch had started operating hot and today it actually burned her. I have noted that this is not a... View Post
SamsungRyder
Hello! Thank you for reaching out, I can understand doing so experiencing this symptom. I w... View Post |
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So i just can't get the weather widget to work properly on my gwa2 . Does any have any fixes for this? View Post 
Jmhollabaugh
so it seems like it was an issue with the s9 probably being old? got a s20 fe a week ago and no i... View Post |
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Does anyone know how to fix a touchscreen? It works as a display but doesn't recognize when you touch the icons. View Post 
SamsungRei
If the touchscreen is no longer responding, service is recommended. For service information and t... View Post |
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I have set up my 4g service on my watch by using QR code supplied by service provider but when I try to make a stand alone call from watch it asks... View Post |
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Hi  I did a cycling activity, recorded it with Strava on my Samsung Galaxy Watch Active 2. Been syncing it for the last few hours but it still... View Post 
SamsungQue
I recommend that you call in and talk to our Samsung Health department 1-855-795-0509 View Post |
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Please bring back the calorie balance tracker that used to exist in the Samsung gear watches. I've used it with several previous models and its... View Post
SamsungAdam
We appreciate your feedback and will tag it on the forum so that it will appear with other feedba... View Post |
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I've tried everything. Resetting, rebooting, making sure my hand and arm is clean, cleaning off the watch, making sure its snug, moisturizing... View Post |
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My galaxy watch all of a sudden quit timing out and always stays on. I checked my settings and wakeuop guesture is on. I turned it off and on and... View Post 
userqg6hmlpRj1
Thanks that was excellent advice. Don't know how this setting changed but all is good now View Post |
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My Galaxy active watch sensor stopped working .. it is neither able to measure HR nor stress level. It showed that (something went wrong with... View Post
SamsungAdam
If the step and heart rate tracking features are not working properly on your watch, the watch ba... View Post |
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I bought my watch like 3 or 4 days ago and started getting itchy and I am a bit disappointed. I don't know what to do. View Post |
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PM Check Code: 2Got this, what king of error is it? What must i change in watch to repair it? View Post 
SamsungRei
I would recommend having the watch evaluated by a service technician. To set up a repair ticket y... View Post |
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Hi! Â Does anyone know if the galaxy Watch 3 runs (features like ECG) for people with pacemaker? View Post
SamsungAdam
If you have any questions about this feature, we have a specialized team standing by that you can... View Post |
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On 4/1/19, I sent all information to Samsung to process a refund for my Samsung galaxy watch. The update I received today on 6/10/19 was that on... View Post 
user75GifAYgxK
Same thing happened to me. They sent me a two year old model without the charger nor straps and c... View Post |
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My husband just discovered the charger to our gear s3 melted/burnt. There is also a burn spot on our nightstand. This is extremely concerning and... View Post 
SamsungRei
@userdmNmshFFRk I am very sorry to hear this! Please send a private message with the model co... View Post |
