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Original topic:

Can't Connect with Wearables App

(Topic created on: 1/7/21 2:06 AM)
userX31hmIkEqN
Constellation
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Galaxy Watch

I change my my Samsung galaxy S10+ and I did everything to try conect my Samsung Active 2 and nothing happen, who can help me?

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Watch

Thanks for reaching out. Have you tried the troubleshooting steps here? https://www.samsung.com/us/support/troubleshooting/TSG01003238/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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junbug7
Astronaut
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Galaxy Watch

I have the "Galaxy Wearable (Samsung Gear)" app from the Galaxy Store. You can also add a device from that app by going to the 3 lines in the top left corner of the home screen. HTH.

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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Thanks for reaching out. Have you tried the troubleshooting steps here? https://www.samsung.com/us/support/troubleshooting/TSG01003238/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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