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Original topic:

Can't Connect with Wearables App

(Topic created: 01-08-2021 11:07 PM)
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userX31hmIkEqN
Constellation
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‎01-07-2021 02:06 AM (Last edited ‎01-18-2021 07:12 AM by Community Manager ) in 

Galaxy Watch

I change my my Samsung galaxy S10+ and I did everything to try conect my Samsung Active 2 and nothing happen, who can help me?

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junbug7
Constellation
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‎01-08-2021 11:07 PM (Last edited ‎01-18-2021 07:12 AM by Community Manager ) in 

Galaxy Watch

I have the "Galaxy Wearable (Samsung Gear)" app from the Galaxy Store. You can also add a device from that app by going to the 3 lines in the top left corner of the home screen. HTH.

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Solution
SamsungRei
Community Manager
Community Manager
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‎01-11-2021 12:53 PM (Last edited ‎01-18-2021 07:12 AM by Community Manager ) in 

Galaxy Watch

Thanks for reaching out. Have you tried the troubleshooting steps here? https://www.samsung.com/us/support/troubleshooting/TSG01003238/



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