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To continue, set up outlook on your paired device

(Topic created: 12-29-2020 10:27 PM)
userUEtFMP2Yb1
Constellation
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Galaxy Watch

Hi,

 

I Just got a Samsung Watch 3 for Christmas, just having issues with getting outlook to work.

 

I use a IPhone and have installed/setup the OUTLOOK APP in IOS, but when i open the OUTLOOK APP on the watchi get this error. "To continue, set up outlook on your paired device" Notifications work fine, Calender seems to be synced. 

 

Any ideas? Thanks

 

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Watch

The following refers to restrictions that may occur with iPhones.

*Since Galaxy Watch and iPhones are connected via BLE (Bluetooth Low Energy), data loading and app download speed on the Galaxy Watch may be slow.

*In case of unstable connection to Galaxy Watch with iPhone 6S or 6S+ running iOS 10 and later, access the Bluetooth menu in Settings and unpair all connected Bluetooth devices but do not unpair the Galaxy Watch LE connection. Then turn off Bluetooth and turn it back on.

*Availability of features may change without prior notice when improvements are made to Galaxy Watch and iPhone connection performance.

*Restrictions may apply based on hardware, software and iOS versions, as well as
iOS-based restrictions; see below for further details.

  • Reply function unavailable (replying and message syncing for features such as text messaging, messenger app, emails).
  • S Health features unavailable (viewing map, workout of the day recommendations, etc.).
  • Samsung device-only features unavailable (Samsung Pay, T-money, Nike Running, SOS functions, etc.).
  • Music Manager (PC web version) must be used to send music files to the Watch for playback on the Music Player.
  • Only free apps and Watch-specific apps can be downloaded from the Samsung Galaxy Apps.
  • Availability of app download may also vary by app developer, OS, software version and service region.

Give this link a try for more information about compatibility: https://www.samsung.com/global/galaxy/galaxy-watch/device-compatibility/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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3 Replies
Pedrito
Asteroid
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Galaxy Watch
so not sure if you're problem fixed what I did was open outlook on the watch and then open anything on the inbox mail(email that you got sent for you open it up) from the phone and it should synced in a few seconds i hope it works.
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userUEtFMP2Yb1
Constellation
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Galaxy Watch

Hi,

 

Thanks for the reply, tried that but unfortunately it didn't fix it. Also tried resetting the phone (factory default), recreated outlook profile (on outlook on IOS). 

 

No Luck 😞

 

Regards

 

Mark

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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

The following refers to restrictions that may occur with iPhones.

*Since Galaxy Watch and iPhones are connected via BLE (Bluetooth Low Energy), data loading and app download speed on the Galaxy Watch may be slow.

*In case of unstable connection to Galaxy Watch with iPhone 6S or 6S+ running iOS 10 and later, access the Bluetooth menu in Settings and unpair all connected Bluetooth devices but do not unpair the Galaxy Watch LE connection. Then turn off Bluetooth and turn it back on.

*Availability of features may change without prior notice when improvements are made to Galaxy Watch and iPhone connection performance.

*Restrictions may apply based on hardware, software and iOS versions, as well as
iOS-based restrictions; see below for further details.

  • Reply function unavailable (replying and message syncing for features such as text messaging, messenger app, emails).
  • S Health features unavailable (viewing map, workout of the day recommendations, etc.).
  • Samsung device-only features unavailable (Samsung Pay, T-money, Nike Running, SOS functions, etc.).
  • Music Manager (PC web version) must be used to send music files to the Watch for playback on the Music Player.
  • Only free apps and Watch-specific apps can be downloaded from the Samsung Galaxy Apps.
  • Availability of app download may also vary by app developer, OS, software version and service region.

Give this link a try for more information about compatibility: https://www.samsung.com/global/galaxy/galaxy-watch/device-compatibility/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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