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Drink water reminder on watch 6 stopped

(Topic created: 12-03-2023 07:36 AM)
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Galaxy Watch

I set up water reminder on the Health app so I would get them on my galaxy watch 6. Yesterday it worked, today it stopped. None of the settings have changed.  How can I get this working again? 

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Samsung_Moderator
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Community Manager
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Galaxy Watch

Thank you for reaching out and welcome to the community. I can certainly understand your concern with your watch reminder no longer notifying you and I would be happy to look into this further for you. The first step I would recommend is clearing the cache for the Samsung Health app. Go to settings > apps > Samsung Health > tap on storage > tap on force stop then clear cache.

 

If you have tried clearing the cache and are still experiencing these symptoms, I would recommend removing your target settings and re-adding them as well as any schedule you may have set.

 

If you have tried those troubleshooting steps and are still experiencing these symptoms, I would recommend reaching out to Samsung Health directly. You can contact them using the number provided in this link: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Watch

Thank you for reaching out and welcome to the community. I can certainly understand your concern with your watch reminder no longer notifying you and I would be happy to look into this further for you. The first step I would recommend is clearing the cache for the Samsung Health app. Go to settings > apps > Samsung Health > tap on storage > tap on force stop then clear cache.

 

If you have tried clearing the cache and are still experiencing these symptoms, I would recommend removing your target settings and re-adding them as well as any schedule you may have set.

 

If you have tried those troubleshooting steps and are still experiencing these symptoms, I would recommend reaching out to Samsung Health directly. You can contact them using the number provided in this link: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Samsung-Support-Acknowledgement/td-p/2...

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