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Original topic:

Galaxy Watch 4 is not showing contacts

(Topic created: 09-30-2024 03:31 PM)
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cellist2013
Asteroid
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Galaxy Watch

Hello! I have an issue with my Galaxy Watch 4 that I haven't had ever. I started noticing this yesterday. Everytime someone would text me, it will only show me phone numbers instead of contact names. I did check the app itself on the watch and it only tells me "no contacts" with the black background; that's it. There's no plus sign, nothing. I did search this topic on Google and it did talk about resetting the watch, which I did twice, and nothing seems to be working. It also talked about looking at the app setting and seeing if the contacts show "allow", which I also checked and it does say that. I was hoping to find answers on this community and see what else there is to do. Thank you so much!!

22 Replies
kimberleigh
Comet
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Galaxy Watch
Hold down both buttons on the watch until it says "rebooting" ... see if that helps.
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cellist2013
Asteroid
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Galaxy Watch

I tried that, but still the app is the same

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realaud
Honored Contributor
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Galaxy Watch
Did your contacts also disappear from your phone? The phone informs the watch. Is the watch signed into Google?
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cellist2013
Asteroid
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Galaxy Watch

No, my contacts are still with my phone. When I hit settings on my watch, the first account that shows is my Samsung, but if I go into 'accounts and backup', then both my samsung and google are on there. I'm just confused on why this is happening. It hasn't happened before.

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m46
Constellation
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Galaxy Watch

Me too

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Queenzombie
Constellation
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Galaxy Watch
Mine is doing this too and I do not know what to do
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m46
Constellation
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Galaxy Watch

Just happened to me, I was hoping you had found the solution.

 

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m46
Constellation
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Galaxy Watch

Me too!

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dsweat
Constellation
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Galaxy Watch

Mine is doing the same. I've tried resetting the watch and everything is fine till it tries to connect with Google. I saw a post about making sure lock screen says none, and it does. I've tried updating everything related to Google on my phone. in hopes that something will work, but nothing. 

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