Google Assistant not launching on Galaxy watch 6 using press and hold function

[Don0194]

No matter what my watch will only use Bixby as the assistant for my Press and Hold action on button one.  I made sure preferences in Assistant were set.  I've switched the advanced / custom action multiple times and power cycled the watch after changes.  Does anyone have a solution?  Yes, the canned answer at Samsung support didn't help as I already did those things.

   

[Samsung_Moderator · Accepted solution]

Thank you for reaching out. I can certainly understand your concern with not being able to launch the Google Assistant on your Galaxy watch 6 using the press and hold option. There are a couple different places to find settings for Google Assistant on the watch. Give this link a try to make sure your app is set up correctly for press and hold: https://www.samsung.com/us/support/answer/ANS00090782/

If you have tried the steps provided, I would recommend submitting an error report. This will allow our team of engineers to get a hands-on look at the symptoms you are experiencing. Give this link a try for the steps to properly submit an error report: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

I would also recommend reaching out to Google directly to see if there is something from their end that might be interfering with your Google Assistant app completing the press and hold function.