Galaxy Watch 7/Ultra resetting

[SKCrews2024]

The weirdest thing has happened a couple times and now I'm concerned. For no apparent reason, my watch keeps doin a forced reset. I then have to go through the whole process of setting it up again. This time around it completely changed the way my watch is set up. Face, settings and icon order. Can anyone help me understand why this is happening? This thing cost too much and is only 4 months old. 😡

[userAJ3KbjwbBh]

I just received my GW7 as a promo item from Xfinity. The watch will not connect to my phone no matter what tech support tries. I have worked with my mobile provider AND Samsung, and nobody can tell me what the problem is. I am being charged monthly, as of now, for a device I cannot use. 

[OtsMoney]

I've been having issue as well for almost 2 weeks. I reset my watch and it keeps doing it so I decided to put my watch up until Samsung updates and fixes it hopefully.

[AR_Rattlesnake]

Same issue

[יוסף]

Always backup your data on the wearable app. My GW Ultra is doing the same issue, I just had to disconnect and re-pair my watch on 3/24. Because I backup my data, it restores it..... So far nothing from Samsung as to why this is happening and I am using the Samsung Galaxy S24 Ultra phone... This issue wasn't happening until the last update...

[userqn6H8aQePi]

For the last couple of months, my watch 7 ultra would just randomly disconnect from the phone, which is S24 Ultra, and force me to reset the watch. That's the only way to connect the watch to the phone. It's been 4 times already and every time I set up as a new watch and I didn't install any app on the watch. It just keeps happening. Anyone else have the same problem? 

[Blu-Ray]

We feel you. Many of us are having this issue. Samsung is merging all the various threads together about it to make it look less severe than what it is. I'm on my 8 th reset now. What sucks is backups aren't working either. Have to reinstall apps, redo all the permissions, reset any changes made to assistants, button settings, etc. Tech help is useless and they sure are dragging their feet on a fix. Hopefully they will come out with a fix some day.

[OtsMoney]

Ive gave up and put my watch away. Im highly disappointed. I've reset my watch and it keeps doing the same thing. It keeps asking me to disconnect and reset.

[OtsMoney]

I've had this issue for almost two weeks

[userqn6H8aQePi]

Thanks for the replies. I didn't see other posts and I thought I was the only one. Apparently I'm not. The backup has never worked right for me ever since they changed to use Smart Switch on Watch 5 I believe. I don't know what Samsung is doing, I guess they don't think we have other options. I skipped Pixel 9 and went for S24U instead and wanted to have a full Samsung experience. That was a mistake. That's why I'm not upgrading to S25 and will go back to Pixel 10. Also hope Pixel Watch 3 would fit my needs.

[Blu-Ray]

Supposedly there's a fix in a software update. Yet when I check there is no updates.