Galaxy Watch 7/Ultra resetting

[SKCrews2024]

The weirdest thing has happened a couple times and now I'm concerned. For no apparent reason, my watch keeps doin a forced reset. I then have to go through the whole process of setting it up again. This time around it completely changed the way my watch is set up. Face, settings and icon order. Can anyone help me understand why this is happening? This thing cost too much and is only 4 months old. 😡

[GreatDrivr]

This has been going on since the Jan. 22nd Watch Ultra software update...

Seemed like there were Watch Ultra software updates every 2-3 weeks before that.  Now, not a single update since Jan. 22nd.

Clearly no urgency, no acknowledgement of the issue, no useful support.  Samsung used to be great (IMHO), but now they're just like every other money-grabbing entity that got too big for their customer's good.  Sales first, support, well, nearly never.

[Samsung_5eyYIpH]

I've been having the same issue for a while now. SUPER ANNOYING. Samsung are you listening?

[GreatDrivr]

They already got your $ & our $.  They don't need to listen.  So sad...

[GreatDrivr]

Yay, Samdung!  Great job ignoring this issue for over 2 months now, great job denying that it exists, great job putting the burden on your customers to deal w/ this nonsense bug.

Just had yet another disconnect of my Watch Ultra & S23Ultra while the watch was on the charger & it won't reconnect.  Next step = Factory reset of the watch AGAIN...  So the backup can only "Partially" restore my previous apps, settings, & watch face.  All so I can waste another 90 minutes waiting for the updates, downloads, & then reconfigure the watch.

Feedback & logs submitted.  Waiting for their BS excuses & denial.

Also, WHY did it seem like there were Watch Ultra software updates every few weeks BEFORE the January 22nd update?  And now, there hasn't been a single one since January 22nd?  Should we read between the lines & assume the Watch Ultra is now deprecated?

[AR_Rattlesnake]

Something is really going to have to be done about this issue with the Galaxy watch ultra. I had to reset the watch twice this weekend alone. It has been doing this at least once or twice a month since January. Mine is paired with a s25 ultra. Having your latest flagship phone and your latest flagship watch I expected better. Others have complained about this for a while now. Samsung you really need to get off your **bleep** and fix your flagship products.

[GALACTUS27]

It has a pair problem i would take it back to the store

[GALACTUS27]

It's too expensive to fix

[AR_Rattlesnake]

I believe it is a software issue. It started this after the update in January... I believe

[Blu-Ray]

Many are having this issue. It is a big in a software release. They say a fix was released in on of by feedbacks to Samsung. However when I go to check, there's no updates.

[userZKl7NX0QqZ]

I have the same issue as well