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Galaxy Watch 7/Ultra resetting

(Topic created: 02-11-2025 06:34 PM)
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SKCrews2024
Asteroid
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Galaxy Watch

The weirdest thing has happened a couple times and now I'm concerned. For no apparent reason, my watch keeps doin a forced reset. I then have to go through the whole process of setting it up again. This time around it completely changed the way my watch is set up. Face, settings and icon order. Can anyone help me understand why this is happening? This thing cost too much and is only 4 months old. šŸ˜”

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387 Replies
Dusk46
Constellation
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Galaxy Watch
I am starting to hate my watch because of the reset request! This is like the 5th time. My whole entire running workout lost! Pisses me off so much! Then I have to redo everything AGAIN!! Samsung, fix this! NOW!!
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Admin8821
Constellation
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Galaxy Watch

I'm going through this right now. It's extremely annoying. Every month it resets. What's the point of having it

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Spike1814
Constellation
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Galaxy Watch
Every 7:00 to 10 days I have to do this factory reset. Unfortunately it does not back up my watch face. Therefore I have to reconfigure my watch face every time. This is getting very old
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Members_BRqZmXA
Constellation
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Galaxy Watch

Right there with!!! Getting very very old!!

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Tiffany04
Constellation
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Galaxy Watch
I upgraded my phone AND watch at the same time. I literally just had to reset it again for the 6th time since the day before Christmas. It's annoying. I had the watch 4 and it never did that. Not once. And it was paired to my 22 ultra. I got the 25 ultra and watch 7 the same day. Very annoying.
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GreatDrivr
Halo
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Galaxy Watch

Forgive me, you're saying you've experienced your Watch Ultra disconnecting from your phone (and requiring a factory reset in order to reconnect) since Christmas??

If so, this is the first I've heard of this issue occurring prior to the Watch Update, released ~Jan. 22nd, 2025.

Everything I've seen & experienced from this community indicates this issue did not exist until end of January, particularly after the January, 2025 update, released on ~Jan. 22nd, 2025.

Thanks, 

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Sidecars
Constellation
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Galaxy Watch

Exact same here.  Pain in the **bleep**.  Samsung, you going to deal with this?

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GreatDrivr
Halo
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Galaxy Watch

This has been going on since the Jan. 22nd Watch Ultra software update...

Seemed like there were Watch Ultra software updates every 2-3 weeks before that.  Now, not a single update since Jan. 22nd.

Clearly no urgency, no acknowledgement of the issue, no useful support.  Samsung used to be great (IMHO), but now they're just like every other money-grabbing entity that got too big for their customer's good.  Sales first, support, well, nearly never.

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Samsung_5eyYIpH
Constellation
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Galaxy Watch

I've been having the same issue for a while now. SUPER ANNOYING. Samsung are you listening?

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GreatDrivr
Halo
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Galaxy Watch

They already got your $ & our $.  They don't need to listen.  So sad...

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