Galaxy Watch Ultra not connecting to Verizon

[userdakG7hnnBQ]

Anyone have any luck getting their Verizon mobile set up on the Galaxy Watch Ultra.  I got my watch early and tried twice with tech support with no luck?   The eSIM has been set up and I was hoping that since today, the 24th, was the release date it would connect but it's still not working.   I don't want to spend another hour with Verizon support.  I have already uninstalled the Wear app and reset the phone and I perfer not to do that again as well.    

[userbe3aCpFRL4]

Having the same problem you are. Can't get connected. Please post if you get it figured out.

[realaud]

Assuming you are talking about the watch7, I'm seeing posts on here that the IMEIs are not loaded to the carriers yet. Since today is the supposed official release date, I would expect they would be available later today or tomorrow.

[userdakG7hnnBQ]

I assume that since the Galaxy watch ultra and 7 were released at the same time they would have the same issue.   I received my watch 4 days ago and until Tuesday (23rd) the system didn't take the IMEI.  However, once it did on the 23rd,  I still couldn't connect it to Verizon.  

I can only guess that they loaded the IMEI s, but haven't set up the connection yet.  

[Tralynn]

Check out my post from a few days ago...

[Tralynn]

Apparently there's an update that Samsung is supposed to send to all carriers so that the watch work. I spoke with Samsung on Monday and its supposed to be today that they release the "update " to all carriers. I tried again on Tmobile this morning and it didn't work.

[LongHiker]

@Tralynn It is the list of IMEI numbers. The carriers will then load those into their system so the watches will be recognized. 

[Tralynn]

I wish Tmobile understood that. They're telling me Tmobile only supports Galaxy watches up to 2018...lol I asked so how is it that I have Galaxy watch classic 6 that is currently active on Tmobile as a stand alone....
They reactivated my classic 6 watch until they consult with their engineers and Samsung...

[loobyj]

Issues with Verizon.  2 levels of business support telling me I can't use my Ultra Watch on Verizon network since I bought unlocked from Samsung and not them.  They found the IMEI in their system, but it won't activate.  I'm hoping to give it a week and try again.  Of course, Verizon said waiting won't help.