Zackwalton
Cosmic Ray
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Friday in
Galaxy Watch
Does anyone else have issues transfering an old watch line to the Ultra? Whenever I try to log in to my at&t account to transfer my old watch line to my new line, it says incorrect account even though everything is correct and kicks me out
Solved! Go to Solution.
5 Replies
realaud
Honored Contributor
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Friday in
Galaxy Watch
You have to contact AT&T
Zackwalton
Cosmic Ray
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Monday in
Galaxy Watch
I talked to them. It's a problem on Samsungs end, not AT&T. Most likely, due to the watches not being officially out yet
meself
Comet
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Friday in
Galaxy Watch
It could be a activation issue
Solution
LongHiker
Legendary Samsung Care Ambassador
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Friday in
Galaxy Watch@Zackwalton AT&T probably won't load the IMEIs onto their system until the release date of 7/24.
ToroToro
Constellation
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Monday in
Galaxy Watch
Having the same issue. This is helpful information. I'll wait till the 24th and try again.
![](/skins/images/E64265300AD27A328436D0171B0647BF/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/E64265300AD27A328436D0171B0647BF/responsive_peak/images/icon_anonymous_message.png)