Original topic:

Galaxy Watch synced but stats don't match app

(Topic created: Friday)
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Galaxy Watch
So I recently switched from fitbit to galaxy Active 2 watch. It was working great for a few weeks although an adjustment, but the past several days it's syncing but the steps don't match and the sleep isn't showing on the app (but shows on my watch), the mileage I run for times is different on my watch than when I check the app for those stats. I did updates and still not resolved. I force stopped and no luck. I've restarted. I asked for text support and 7 hours later they still haven't connected me to a human. So I'm feeling aggravated and disappointed with these tech issues! Any advice how to clear this up so my stats will reflect on Samsung Health app the same as my watch stats?
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