Galaxy Watch Ultra number sync not working on At&t

[Zackwalton]

Does anyone else have issues transfering an old watch line to the Ultra? Whenever I try to log in to my at&t account to transfer my old watch line to my new line, it says incorrect account even though everything is correct and kicks me out

[realaud]

You have to contact AT&T

[Zackwalton]

I talked to them. It's a problem on Samsungs end, not AT&T. Most likely, due to the watches not being officially out yet

[meself]

It could be a activation issue

[LongHiker · Accepted solution]

@Zackwalton AT&T probably won't load the IMEIs onto their system until the release date of 7/24. 

[ToroToro]

Having the same issue. This is helpful information. I'll wait till the 24th and try again.