Since this update multimedia volume goes up and down rapidly. It is so bad I had to disconnect my watch from my S22 ultra. I also resetes my GW4 and still have the same problem.
Thank you for reaching out. I can certainly understand your frustration with the volume going up and down rapidly since the last update on your Galaxy watch 4. There are a few troubleshooting steps you can try to potentially resolve the symptoms you are experiencing.
1. Wipe the cache partition on your Galaxy S22. The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly. Give these steps a try:
• Turn off the device. • Press and hold the Volume Up key and Power key. • When the Android logo displays, release both keys. • An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear. • Press the Volume down key several times to highlight wipe cache partition. • Press Power key to select. • Press the Volume down key to highlight yes, them and press the Power key to select. • When the wipe cache partition is complete, Reboot system now is highlighted. • Press the Power key to restart the device.
2. Repair the apps, you would follow the steps mentioned above but instead of choosing wipe the cache partition, you would choose repair apps.
3. Make sure there are no more software update available on your Galaxy wearables app
4. Wipe the cache on your Galaxy wearables app. Go to settings > apps > tap on the Galaxy wearable app > tap on force stop > then tap on storage and clear the cache.
If you have tried all the troubleshooting steps provided, as you have already tried a factory reset, the next step would be a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.
5. Contact customer service directly at 1-800-726-7864
When contacting use via the following methods, please have the following information available:
Full Name: Physical address (including city, state, and zip code): Email Address: Best Contact Number: Alternate Telephone Number: (If Available) Model Code: Serial/IMEI Number:
Thank you for reaching out. I can certainly understand your frustration with the volume going up and down rapidly since the last update on your Galaxy watch 4. There are a few troubleshooting steps you can try to potentially resolve the symptoms you are experiencing.
1. Wipe the cache partition on your Galaxy S22. The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly. Give these steps a try:
• Turn off the device. • Press and hold the Volume Up key and Power key. • When the Android logo displays, release both keys. • An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear. • Press the Volume down key several times to highlight wipe cache partition. • Press Power key to select. • Press the Volume down key to highlight yes, them and press the Power key to select. • When the wipe cache partition is complete, Reboot system now is highlighted. • Press the Power key to restart the device.
2. Repair the apps, you would follow the steps mentioned above but instead of choosing wipe the cache partition, you would choose repair apps.
3. Make sure there are no more software update available on your Galaxy wearables app
4. Wipe the cache on your Galaxy wearables app. Go to settings > apps > tap on the Galaxy wearable app > tap on force stop > then tap on storage and clear the cache.
If you have tried all the troubleshooting steps provided, as you have already tried a factory reset, the next step would be a service repair. Please feel free to reach out to us directly via one of the following options and include a link to this thread.
5. Contact customer service directly at 1-800-726-7864
When contacting use via the following methods, please have the following information available:
Full Name: Physical address (including city, state, and zip code): Email Address: Best Contact Number: Alternate Telephone Number: (If Available) Model Code: Serial/IMEI Number:
