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Original topic:

Galaxy watch 4/5/6 series custom ringtones no longer working??

(Topic created: 11-24-2022 11:57 AM)
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Blackorican
Constellation
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Galaxy Watch

I just got an update for the galaxy watch 5 pro and my custom ringtones are gone even though the files are still on the watch. Tried readding them but they don't even show up to be selected anymore. Anyone else have this issue and able to fix it? The standard tones don't work for me.

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66 Replies
Robin621k
Black Hole
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Galaxy Watch
I can copy, how do paste to the notification folder
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy Watch
Navigate to notifications/ringtones folder and then hit the check mark.
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Arkadios
Astronaut
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Galaxy Watch
Going to try after work. 👍
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Arkadios
Astronaut
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Galaxy Watch
How do I get the ringtones and notifications from my phone to my Wear file explorer?
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LeoWyatt89
Comet
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Galaxy Watch

Is this issue resolved now? If so how did y'all go about fixing it?

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Blackorican
Constellation
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Galaxy Watch
Yes I've been able to add them back on using the old method again. Just realized it on Halloween and I was able to change my tones to spooky sounds I had added.
Spikey33
Constellation
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Galaxy Watch

My issue is I have the custom ringtones and custom notifications sounds on my watch. The custom notification sound works when I receive a message etc. But the custom ringtones will not play when I receive  a call, instead it plays a stock tone. I tested selecting the custom ringtone as the notification sound, and it works, just not as a ringtone! Any ideas please? Thanks.