Original topic:

Galaxy watch 5/6 not sending or receiving texts/delays in notifications

(Topic created: 09-26-2023 12:23 AM)
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userV0ElpCBWZ2
Cosmic Ray
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Galaxy Watch

Why can't I send or receive texts when my phone is turned off?? I have a galaxy watch 6 classic and a fold 5. I a cannot send or receive texts messages when my phone is turned off. I have tried Samsung messaging app and Google Messaging app. Either works. I have had older model watches 3, 4 and 5. All LTE through At&t. They all worked fine in this situation. So I don't understand why Samsung would take this option away for for it's latest devices!!! They need to fix this ASAP!!!

Yoormaw
Astronaut
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Galaxy Watch

Does anyone from Samsung read these ??? 

why is this happening ?? It is infuriating. 

Members_WHArmjC
Astronaut
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Galaxy Watch

I just purchased the Galaxy 5 pro and I get notification of phone calls and alarms and everything else but not text messages. I use Google Messages and I am logged into the same account on my watch as my phone. If use Google assistant it will send the text correctly. I can see all the text messages if i go to the message app. 

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LauraRG
Comet
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Galaxy Watch
Did you somehow block notifications from the Google messages app on your watch?
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pafletch
Astronaut
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Galaxy Watch

Galaxy watch 6 not sending texts Or receiving Phone calls if Phone is off.  I've worked with Verizon twice, the last time for 3 hours, and I've contacted Samsung and they sent me to the standard https://www.samsung.com/us/support/troubleshooting/TSG01003245/

None of that has worked. 

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Rachoh21
Astronaut
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Galaxy Watch

Yep, same problem here. It's only an issue with text messages - I can't send or receive them, but I can make phone calls??! So clearly my LTE connection is working fine. The whole point of paying more to get the LTE model is so that I can go jogging without my phone and still be able to send messages etc. It's so frustrating. Every possible permission is unlocked and available, so I don't get it. Even tried switching to Samsung messages instead of Google messages, but that didn't work either. Texts send fine when connected to my phone, but when my phone is off or not nearby, it won't use the cellular to send, it just says failed to send. Interestingly, when I notice the watch in my Bluetooth connection list, it says "connected for calls", but doesn't say messages. There isn't an option to include messages though. Have had this watch for one day and want to throw it over the balcony 

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neilth
Sun
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Galaxy Watch
My watch shares the same phone number with my phone, so I am using my carrier's number sharing feature. The watch can independently send and receive phone calls, but texting doesn't work from the watch unless it's connected to my phone.
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BoSox1
Asteroid
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Galaxy Watch

I have a LTE watch 6 and can't receive or send text messages and no calls. What do I need to do to get them. I have plan on watch and phine also.

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realaud
Supernova
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Galaxy Watch
You need to call your carrier and have them troubleshoot. Don't go to a dtore, they can't help you there, they are not trained in tech support.
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BoSox1
Asteroid
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Galaxy Watch
Thanks
MaddawgEDC
Astronaut
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Galaxy Watch
Am I just mistaken here? I have a watch 6 classic 47mm. Verizon LTE. No one can figure out how to get it to send texts and receive notifications when on LTE alone. It works just fine when paired by Bluetooth to my phone. But when just running in LTE, with my phone on, it will only send and receive calls. 

What gives???