Original topic:

Galaxy watch 7 charging

(Topic created: yesterday)
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YinChinWan
Constellation
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Galaxy Watch
Anyone else have issues with charging a galaxy watch 7? Straight out the box I've been having issues. It has an authentic charger and samsung charger block. Up to date software. Only charges about 4% and stops, then I have to reboot the watch. It starts to charge up to 4% again, then stops, states paused charging. I reboot, replace on charger, it charges 4% then stops... it takes about 10 hours for me to charge it up to 100%, kind of a ridiculous issue to deal with. Samsung support puts me through the rigmarole, "is charger clean, is charger samsung, is software up to date"... 
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@YinChinWan Are you using the charging puck that came in the box with the watch? 

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YinChinWan
Constellation
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Galaxy Watch
Yup... as stated
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