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Original topic:

Galaxy watch showing voicemail notification won't go away on watch only

(Topic created: 02-27-2020 10:07 AM)
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usermdNQjrVKuw
Constellation
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Galaxy Watch

Hey guys,

 

I have a Galaxy Watch SM-R805U from T-Mobile and for a while now it keep showing i have a VM on my watch and not my phone. When i check the VM via watch or phone there are NO messages saved or otherwise. i have unpaired and tried just using the watch and or phone and neither have a VM when calling. Yet my watch regularly says i have a VM pending and i don't.

 

I have even reset the watch and still it pops up. There shows no software updates either.

 

Thoughts?

Thanks

 

~Brad~

1 Solution


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Stephanie Nikki
Black Hole
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Galaxy Watch

It is recommended to reach out to your carrier directly if a factory reset was of no help. If they too cannot get the notification to go away, repairs would be last recommendation in order to have the software re-flashed. You are welcome to call us directly at 1-800-726-7864 for more repair details. 


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32 Replies
MrQue
Honored Contributor
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Galaxy Watch
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PappySmirf
Constellation
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Galaxy Watch

Resetting your watch is NOT an answer...  Unless you replace your cars engine with every oil change, too.

 

I have the same issue.  I've disabled the notifications for Visual Voicemail and it still shows up anyway.  Additionally, the notification is from 9 days ago, now.

userikm0Nqr36o
Constellation
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Galaxy Watch

Actually yes it will. When you reset it though you do not use your backup that is saved. I just did this for mine and the voice mail notification is officially gone.. Factory reset your watch do not use your backup just start it fresh, I can confirm this works I did it myself

userfX72jFzkAM
Asteroid
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Galaxy Watch

I have listened and deleted the voicemails. I backed up the watch, restored to factory and reinstalled. I've contacted T-Mobile twice and they too have verified voicemail was cleared. I've contacted Samsung twice and they too cannot resolve. 

 

userC0UIkUkFWM
Constellation
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Galaxy Watch

Yes, I have tried that and it doesn't work!

Amythists1
Asteroid
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Galaxy Watch

This works until you get another voice-mail, and then it's stuck and drains the battery until you reset the device again.

 

Voice-mail notice does not clear once it is checked

user3nb7UdIX8f
Constellation
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Galaxy Watch

Did you get your issue resolved?  I am having the same problem.  I have a VM notification that won't clear.  Also, if my watch switches to LTE, when I get back into Bluetooth range, I get notified of EVERY SINGLE message or text since I got the watch.  I'd like to figure out how to fix both issues.

useruZH3NvPvt6
Constellation
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Galaxy Watch

My Galaxy Watch SM-R805U also keeps showing voicemail notification on my watch and not my phone! 

 

Any fix?

usermdNQjrVKuw
Constellation
Options
Galaxy Watch

Unfortunately i do not have a fix. That said over time it seemed to just go away. I just got tired of clearing it that i stopped looking. Then i saw you guys were posting on here and i checked and no notification. I honestly have not done anything to attempt to fix further.

 

I hope that whatever is causing this can be resolved for everyone somehow. I wish i had better news for everyone that reads this thread.

 

If i find a fix somewhere that someone posts i will share for sure.

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