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Galaxy watch ultra ai smart reply

(Topic created: 2 weeks ago)
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Pxpx707
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Galaxy Watch
Hi, are si auto generate answers just work on samsung messages app? Because this ai feature isn't working on my watch using Google messages app. 
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Samsung_Moderator
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with no being able to use the AI Smart Reply features on your Galaxy watch Ultra. After testing on our Galaxy S24 and Galaxy Ultra, I was able to use the AI Smart Replies. Just to clarify are you using the steps in this link: https://www.samsung.com/us/support/answer/ANS10003272/

 

If you are using the proper steps, then the next step would be to submit an error report: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

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Pxpx707
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Galaxy Watch
Hey, if you've got an older phone, like a Fold 4/5 or a 23 Ultra, AI responses in your messaging apps might not work because your system doesn't support it, even with the 6.1.1 update.
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with no being able to use the AI Smart Reply features on your Galaxy watch Ultra. After testing on our Galaxy S24 and Galaxy Ultra, I was able to use the AI Smart Replies. Just to clarify are you using the steps in this link: https://www.samsung.com/us/support/answer/ANS10003272/

 

If you are using the proper steps, then the next step would be to submit an error report: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

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