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Original topic:

Gear S2 won't sync with steps with S21 FE

(Topic created: 07-04-2022 09:31 PM)
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jgriffith
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Galaxy Watch

My galaxy watch won't sink the steps that I take on my watch and on my phone together

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Galaxy Watch
Sync*
jgriffith
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Galaxy Watch
Thanks for the spell check
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Galaxy Watch
No problem....Do you have the Galaxy Wearable and the Samsung Health app downloaded?
jgriffith
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Galaxy Watch
Yes
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Dan2023
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Galaxy Watch
Which watch? What phone?
jgriffith
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Galaxy Watch
Gear 2 2015 model and s21 FE
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Dan2023
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Galaxy Watch
If I remember correctly, Gear 2 is Bluetooth only, no LTE connectivity.

So long as your watch and phone are connected via Bluetooth during the activity, the phone should be comparing the data from both devices and arrive at a consensus for both to display.

If this is not happening, please check the permissions for both the watch and the phone.
jgriffith
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Galaxy Watch
I did and it still doesn't sync my steps
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Dan2023
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Galaxy Watch
I'm sorry. I don't know what more to tell you.

Did you do a web search and YouTube search regarding your issue?
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