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08-24-2022 08:26 AM (Last edited 08-24-2022 08:29 AM ) in
Galaxy WatchOk, I just got the samsung watch 5. They sent me a charging base flat thingy. I guess the left side is to charge your phone and the right side is to charge the watch. Well, it doesn't charge my phone because of the case. (Works with case off.) With the watch, lying it face down, it doesn't charge. The band they provided with the watch is stiff and curved so it wont lie flat on the charger face up. If I take the band completely off the watch and set it on the charger, it charges. So, the band doesn't work with the charger.
I tried using my old samsung watch charger and it would show solid red for a minute or two and show it's charging, but then it would start blinking and stop charging.
Tried replacing it with my old samsung watch band that would lie flat, but it didn't fit. It was too wide.
Just spoke to Samsung support too... they're not sure how to charge it. They had to send my case up to L2 support. Waiting on an email back.
How can they not test if the watch can be charged before designing it, testing it, marketing it and selling it?
I don't mind buying another accessory to charge it if needed. Just need to know what will charge it.
Solved! Go to Solution.
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08-24-2022 08:34 AM (Last edited 08-24-2022 08:36 AM ) in
Galaxy WatchSorry to say if you cant get the Wireless charging pad to charge your watch with the Band on it I would suggest using the included charger that came with the watch its a round puck that is USB c
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08-24-2022 08:47 AM (Last edited 08-24-2022 08:49 AM ) in
Galaxy WatchOk, forget it. I didn't even notice that in the packaging. I wasn't even looking for it. I was assuming the charger they sent had a purpose for the watch and the charger I was supposed to use. I'm set. Thanks
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08-24-2022 08:48 AM in
Galaxy WatchIts ok it can be kinda small
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08-24-2022 06:37 PM in
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08-24-2022 08:54 AM in
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08-24-2022 02:36 PM in
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08-24-2022 09:11 AM in
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08-24-2022 05:40 PM in
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08-25-2022 03:21 PM in
Galaxy Watch