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‎07-13-2024 03:32 PM (Last edited ‎07-14-2024 04:14 PM by SamsungChelsea ) in
Galaxy WatchI need help connecting my Galaxy watch active 2. I let someone else use it and now I getting an connecting error. How can I reset to factory
Solved! Go to Solution.
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‎07-13-2024 03:34 PM in
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‎07-13-2024 03:34 PM in
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‎07-13-2024 03:43 PM (Last edited ‎07-13-2024 03:47 PM ) in
Galaxy WatchI think you can do this through the Wear app on your phone. Here's a link to a Samsung article that gives lots of options ... Perform a reset on your Samsung smart watch
Galaxy S24 Ultra, Active4
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‎07-13-2024 03:50 PM in
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‎07-13-2024 04:07 PM in
Galaxy WatchGalaxy S24 Ultra, Active4
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‎07-13-2024 03:49 PM in
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‎07-13-2024 04:28 PM in
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‎07-13-2024 04:34 PM in
Galaxy Watch### Using the Watch Settings
1. **Wake Up the Watch**: Press the Home button (Power button) to wake up the watch.
2. **Open Settings**:
- Swipe down from the top of the screen to open the Quick Settings panel.
- Tap the **Settings** icon (gear icon).
3. **General**: Scroll down and tap on **General**.
4. **Reset**:
- Scroll down and tap on **Reset**.
- Confirm by tapping **Reset** again.
### Using the Galaxy Wearable App
1. **Open Galaxy Wearable App**: Open the Galaxy Wearable app on your paired smartphone.
2. **Connect to Watch**: Ensure your watch is connected to the app. If it’s not connected, try to reconnect it first.
3. **Reset Watch**:
- In the app, tap on **Watch settings** or **About watch** (depending on your app version).
- Tap on **Reset** and confirm the reset.
### Hard Reset (if the watch is not responsive)
1. **Power Off the Watch**: If the watch is still responsive, turn it off by holding the Home button until the options menu appears, then tap on **Power off**.
2. **Enter Recovery Mode**:
- Press and hold the Home button until you see "Rebooting..." on the screen.
- Quickly press the Home button repeatedly until the "Recovery" menu appears.
3. **Factory Reset**:
- Use the Home button to scroll to **Wipe data/factory reset**.
- Press and hold the Home button to select it.
- Use the Home button again to scroll to **Yes**, then press and hold the Home button to confirm.
After the reset is complete, your Galaxy Watch Active 2 will restart and you can set it up as a new device.
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‎07-13-2024 04:36 PM in
Galaxy Watch