Original topic:

How to Factory Data Reset my Watch Active 2?

(Topic created: Saturday)
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userEFo0erLaEG
Asteroid
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Galaxy Watch

I need help connecting my Galaxy watch active 2. I let someone else use it and now I getting an connecting error. How can I reset to factory 

11 Replies
userEFo0erLaEG
Asteroid
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Galaxy Watch
Galaxy watch Active 2
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userEFo0erLaEG
Asteroid
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Galaxy Watch
How do I reset watch
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cwinkler
Comet
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Galaxy Watch

I think you can do this through the Wear app on your phone. Here's a link to a Samsung article that gives lots of options ... Perform a reset on your Samsung smart watch

CWinkler
Galaxy S24 Ultra, Active4
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userEFo0erLaEG
Asteroid
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Galaxy Watch
The link isn't showing
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cwinkler
Comet
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Galaxy Watch
Sorry Copied and pasted link. Just do a search online for factory reset watch2. Here's link to YouTube video instead. https://m.youtube.com/watch?v=bk3ApioKrKo
CWinkler
Galaxy S24 Ultra, Active4
userEFo0erLaEG
Asteroid
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Galaxy Watch
The setting isn't allows me to choose it
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XFWH
Constellation
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Galaxy Watch
Just plo it off
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realaud
Honored Contributor
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Galaxy Watch
What kind of connecting error?
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z5lar
Halo
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Galaxy Watch
To reset your Galaxy Watch Active 2 to factory settings, follow these steps:

### Using the Watch Settings

1. **Wake Up the Watch**: Press the Home button (Power button) to wake up the watch.
2. **Open Settings**:
- Swipe down from the top of the screen to open the Quick Settings panel.
- Tap the **Settings** icon (gear icon).
3. **General**: Scroll down and tap on **General**.
4. **Reset**:
- Scroll down and tap on **Reset**.
- Confirm by tapping **Reset** again.

### Using the Galaxy Wearable App

1. **Open Galaxy Wearable App**: Open the Galaxy Wearable app on your paired smartphone.
2. **Connect to Watch**: Ensure your watch is connected to the app. If itā€™s not connected, try to reconnect it first.
3. **Reset Watch**:
- In the app, tap on **Watch settings** or **About watch** (depending on your app version).
- Tap on **Reset** and confirm the reset.

### Hard Reset (if the watch is not responsive)

1. **Power Off the Watch**: If the watch is still responsive, turn it off by holding the Home button until the options menu appears, then tap on **Power off**.
2. **Enter Recovery Mode**:
- Press and hold the Home button until you see "Rebooting..." on the screen.
- Quickly press the Home button repeatedly until the "Recovery" menu appears.
3. **Factory Reset**:
- Use the Home button to scroll to **Wipe data/factory reset**.
- Press and hold the Home button to select it.
- Use the Home button again to scroll to **Yes**, then press and hold the Home button to confirm.

After the reset is complete, your Galaxy Watch Active 2 will restart and you can set it up as a new device.
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