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How to Factory Data Reset my Watch Active 2?

(Topic created: 07-13-2024 03:32 PM)
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userEFo0erLaEG
Asteroid
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Galaxy Watch

I need help connecting my Galaxy watch active 2. I let someone else use it and now I getting an connecting error. How can I reset to factory 

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z5lar
Halo
Options
Galaxy Watch
To reset your Galaxy Watch Active 2 to factory settings, follow these steps:

### Using the Watch Settings

1. **Wake Up the Watch**: Press the Home button (Power button) to wake up the watch.
2. **Open Settings**:
- Swipe down from the top of the screen to open the Quick Settings panel.
- Tap the **Settings** icon (gear icon).
3. **General**: Scroll down and tap on **General**.
4. **Reset**:
- Scroll down and tap on **Reset**.
- Confirm by tapping **Reset** again.

### Using the Galaxy Wearable App

1. **Open Galaxy Wearable App**: Open the Galaxy Wearable app on your paired smartphone.
2. **Connect to Watch**: Ensure your watch is connected to the app. If it’s not connected, try to reconnect it first.
3. **Reset Watch**:
- In the app, tap on **Watch settings** or **About watch** (depending on your app version).
- Tap on **Reset** and confirm the reset.

### Hard Reset (if the watch is not responsive)

1. **Power Off the Watch**: If the watch is still responsive, turn it off by holding the Home button until the options menu appears, then tap on **Power off**.
2. **Enter Recovery Mode**:
- Press and hold the Home button until you see "Rebooting..." on the screen.
- Quickly press the Home button repeatedly until the "Recovery" menu appears.
3. **Factory Reset**:
- Use the Home button to scroll to **Wipe data/factory reset**.
- Press and hold the Home button to select it.
- Use the Home button again to scroll to **Yes**, then press and hold the Home button to confirm.

After the reset is complete, your Galaxy Watch Active 2 will restart and you can set it up as a new device.

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10 Replies
userEFo0erLaEG
Asteroid
Options
Galaxy Watch
Galaxy watch Active 2
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userEFo0erLaEG
Asteroid
Options
Galaxy Watch
How do I reset watch
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cwinkler
Comet
Options
Galaxy Watch

I think you can do this through the Wear app on your phone. Here's a link to a Samsung article that gives lots of options ... Perform a reset on your Samsung smart watch

CWinkler
Galaxy S24 Ultra, Active4
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userEFo0erLaEG
Asteroid
Options
Galaxy Watch
The link isn't showing
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cwinkler
Comet
Options
Galaxy Watch
Sorry Copied and pasted link. Just do a search online for factory reset watch2. Here's link to YouTube video instead. https://m.youtube.com/watch?v=bk3ApioKrKo
CWinkler
Galaxy S24 Ultra, Active4
userEFo0erLaEG
Asteroid
Options
Galaxy Watch
The setting isn't allows me to choose it
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realaud
Honored Contributor
Options
Galaxy Watch
What kind of connecting error?
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Solution
z5lar
Halo
Options
Galaxy Watch
To reset your Galaxy Watch Active 2 to factory settings, follow these steps:

### Using the Watch Settings

1. **Wake Up the Watch**: Press the Home button (Power button) to wake up the watch.
2. **Open Settings**:
- Swipe down from the top of the screen to open the Quick Settings panel.
- Tap the **Settings** icon (gear icon).
3. **General**: Scroll down and tap on **General**.
4. **Reset**:
- Scroll down and tap on **Reset**.
- Confirm by tapping **Reset** again.

### Using the Galaxy Wearable App

1. **Open Galaxy Wearable App**: Open the Galaxy Wearable app on your paired smartphone.
2. **Connect to Watch**: Ensure your watch is connected to the app. If it’s not connected, try to reconnect it first.
3. **Reset Watch**:
- In the app, tap on **Watch settings** or **About watch** (depending on your app version).
- Tap on **Reset** and confirm the reset.

### Hard Reset (if the watch is not responsive)

1. **Power Off the Watch**: If the watch is still responsive, turn it off by holding the Home button until the options menu appears, then tap on **Power off**.
2. **Enter Recovery Mode**:
- Press and hold the Home button until you see "Rebooting..." on the screen.
- Quickly press the Home button repeatedly until the "Recovery" menu appears.
3. **Factory Reset**:
- Use the Home button to scroll to **Wipe data/factory reset**.
- Press and hold the Home button to select it.
- Use the Home button again to scroll to **Yes**, then press and hold the Home button to confirm.

After the reset is complete, your Galaxy Watch Active 2 will restart and you can set it up as a new device.
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realaud
Honored Contributor
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Galaxy Watch
You can go to the watch settings on the watch, either by accessing the watch quick panel (seipe down from top of screen), or from the apps panel. In settings go to general, scroll down to reset, tap it and affirm your choice.
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