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‎12-05-2024
05:13 PM
(Last edited
‎01-10-2025
07:13 AM
by
SamsungAdam
) in
Dear Samsung Team,
I am experiencing several issues with my Galaxy Watch 6 after updating to Watch UI 6:
1. The watch frequently locks by itself without reason.
2. Heart rate tracking is not functioning properly, even when continuous monitoring is enabled.
3. Sleep tracking has completely stopped working.
I have already tried troubleshooting steps, including restarting, checking settings, and performing a factory reset, but the problems persist.
These issues have significantly impacted my user experience, and I hope they can be resolved soon. Please advise if there is a fix or if a patch update is in progress.
Thank you for your support.
Best regards,
Sajith Kumar
Solved! Go to Solution.
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2 weeks ago in
Galaxy WatchI finally cleared the cache on the watch haha
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2 weeks ago in
Galaxy WatchDid it help, or you haven't got to test it yet?
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3 weeks ago in
Galaxy WatchGalaxy watch 6 and it's paired to samsung galaxy S24
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2 weeks ago (Last edited 2 weeks ago ) in
Galaxy WatchIt's trickier on the watch than the phone. If your watch dialed 911 you probably tapped the home button 5 times in rapid succession rather than more slowly. You really only need to tap it 2-3 times. I usually just press and hold for a beat.
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2 weeks ago in
Galaxy WatchLol I did i mean if you look at the instructions it does say to keep pressing it lol so that's what I did.
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2 weeks ago in
Galaxy Watch
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