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New Galaxy Watch 46mm wake-up gesture not working

(Topic created: 09-06-2018 09:47 AM)
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userkBFDq3UShG
Asteroid
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Galaxy Watch

I purchased a new Galaxy Watch 46mm and everything is working good except for the wake-up gesture. It probably seems like 1/30 times I can get it to wake up, otherwise not. I looked in the settings and the wake-up gesture is enabled and I tested turning the option off then back on, but no luck.

 

How can I fix this??

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GalaxyUser3680
Asteroid
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Galaxy Watch

I had trouble for a couple of days with this. It sort of worked, but I had to shake my arm up and down, side to side, wiggle and jiggle, and it finally would come on. 

Now it comes on from a slight twitch. No idea why.

Now the trouble is I chose "always on," but it still goes dark after a moment. Not dim, dark.

It's always something.

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Galaxy Watch

where is the always on option? i can't seem to find it. please let me know.

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userowqw0oRC1x
Cosmic Ray
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Galaxy Watch

I am noticing an issue today:

 

mine is set to Always On, with Auto Brightness Set to "On" 

once it dims, it does not increase brightness or respond to touch input with wrist rotation or arm lifting. (normal speed of arm movement at my desk, as if checking a real watch).

???

slow rotation, or slow lifting of the arm does not "activate" the screen.

rotating the bezel does "wake" it back up. 

 

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userCjF85DvAJW
Constellation
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Galaxy Watch

set wake-up to 'off'. then set wake-up to 'on' again.

Then turn the watch completely off 

Then turn the watch on again.

 

it should work now

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userLBohd95OhM
Astronaut
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Galaxy Watch
Wrong. Make sure, that your "Theatre mode" and "good night mode" is off. Go to "galaxy wearable" app in your phone. Then click on settings. Go in advanced settings and then turn off "Theatre mode" and "good night mode". After that your "wake up gesture should be ON. Now your wake up gesture in galaxy watch will work. Take care.
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userwHBXxA8ose
Astronaut
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Galaxy Watch

I also had faced the same issue...   it is happening because you might have turned on the goodnight mode..  Go to advanced setting and turn off the same...  it should resolve the issue... i got it solved by doing it..

JDM2010
Constellation
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Galaxy Watch

I have a LG V30 and I also had wake up problems after setting Do Not Disturb. After turning off DND, it seems to be working now. It has missed some notifications  

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userm2V3h5BK8X
Astronaut
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Galaxy Watch

turn do not disturb off, it means the watch wont disturb u

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usermVkFIWP0Ol
Constellation
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Galaxy Watch

Thanks! Turning off goodnight mode fixed it

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user7HZVX9M8PC
Constellation
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Galaxy Watch

This totally fixed it! Thank you!! 

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