Original topic:

New LTE Watch 7 for Kids help w/ T-mobile

(Topic created: yesterday)
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Stratton247
Constellation
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Galaxy Watch

Good Morning,

I cannot get my new Watch 7 to connect to the mobile plan I purchased w/ T-mobile Yesterday... 

 

Its LTE Version, its on a standalone rate plan, I don't know why it won't work... 

 

We are putting the watch on the new kids mode and it won't make or receive phone calls... I need help

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2 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@Stratton247 The Watch's cellular number must be linked to a cellular number of a phone. Calling or texting the cellular number assigned to the watch won't work. You must call or text the number assigned to the phone linked to the watch. 

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IRStaten
Nebula
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Galaxy Watch
Call provider and have them re send the signal if everything matches.
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