Original topic:

New Watch won't show up in Samsung Find

(Topic created: 09-06-2024 12:49 PM)
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Jtretakoff
Cosmic Ray
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Galaxy Watch

Just got a new Watch 6. I have another 6, as well as an old Galaxy Watch (love those bezels!). In the Wearable App, I can see both 6's; great. When I go to the new 6 and click Find my Watch, it brings me to the new Samsung Find app, which shows all my other watches... But not the new 6. How can I register the new 6 with Find? 

79 Replies
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Galaxy Watch
Oh man I'm having the same issue! I didn't even realize but I already thought my watch 7 was registered in on my SmartThings app. I checked today and it's not in the app and it says the same thing about registering I can't get that fixed?
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jn33
Constellation
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Galaxy Watch

Same issue here, i registered the watch in july and it still hasnt completed yet. The find my phone feature worked without a problem on my galaxy 4. This is crazy they haven't put a solution in this forum with all the posts that are here with the same issue.

 

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userl1lM8peor2
Asteroid
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Galaxy Watch

I'm having the same issue with my Ultra. Only reason I went to look was because I saw the Samsung find app was taking up over 40% of my battery! I've turned off the location permission for now in hopes that it will help until this issue is resolved. The watch only costs $650, what can we expect smh

cvcalhoun
Asteroid
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Galaxy Watch

Having the same problem today.  Been dealing with that, "Your watch hasn't finished registering to your Samsung account yet. Try again later." message when I click on Samsung Find.  Chat has had me doing one thing after another for over three hours now, with no success.  If anyone finds a solution, I'd love to know it!

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Ash2024
Constellation
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Galaxy Watch
I cannot somehow register my samsung watch 7 purchased in the US where I live to my s22 ultra that I purchased in india. I am trying to use the find my device functionality and it says device is not connected. Have tried through members app and failed. The watch is paired to the phone and wearable app installed

ekovacs
Halo
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Galaxy Watch
Factory reset the watch and remove it from your phone. That usually solves the issues that may come up.
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Ash2024
Constellation
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Galaxy Watch
The solution did not work unfortunately. Did a reset but the issue persists
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cvcalhoun
Asteroid
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Galaxy Watch

I just got a new Galaxy Ultra, and I get the above message when I try to use Samsung Find.  I was on chat for over 3 hours.  They got me to reset my watch.  Unregister and reregister the watch on the Samsung site.  Shut down and restart my watch.  Shut down and restart my phone.  Update the Smart Switch app.  None of that helped.

One of the main functions of my Galaxy 5 Pro, which I traded in to get this one, was to find my phone.  That function worked just fine on the Galaxy 5 Pro, so it's not like I don't know how to do it.  And I see lots of other people are having the same problem.  Has anyone found a solution?

LongHiker
Galactic Samsung Care Ambassador
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Galaxy Watch

@cvcalhoun Which phone do you have? 

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cvcalhoun
Asteroid
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Galaxy Watch

@LongHiker,  Google Pixel 6 Pro.

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