Solved: New galaxy watch 7 band giving me rash - Samsung Community

poncho17u · ‎08-04-2024

Has anyone else gotten a rash from wearing the silicone band that comes with the watch 7? I was so intrigued, first time owning a smartwatch and starting wearing all the time cause I wanted to track my sleep but now after o couple days wearing it

I have this marks on my skin, is this normal? Should I be worried?

Samsung_Moderator · ‎08-05-2024

Hello, I understand how concerning an allergic reaction can be. Samsung is reviewing these incidents on a case-by-case basis with our specialized team. The quickest way to speak with the specialized team is by calling 1-800-726-7864.

When you call them please be sure to have the following information ready:

Name, Street address, Email, Best Contact number, Full Model number and serial number/IMEI, and any photos of the irritated area you may have. Please also have any medical paperwork available if you had to seek medical attention due to the reaction.

If you do not wish to speak over the phone, we recommend reaching out to our Live Chat team for assistance with this, They can be reached by clicking this link: https://www.samsung.com/us/support/?chat=auto

And as always, if you have any additional questions, you can reach out to one of our moderators directly by clicking on a Mod's name and selecting the message option. Alternatively, you can click the following link: https://bit.ly/3fbRevo We'd be happy to help any way we can.

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meself · ‎08-04-2024

Wow not heard of this but could be the band material

cutebunny10 · ‎08-04-2024

Normal need to put it off when you sleep

GaryB82 · ‎08-04-2024

To track your sleep, you have to wear the watch

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cutebunny10 · ‎08-04-2024

Oh

jspenceolson · ‎08-04-2024

New sport band has latex, do you have a latex allergy?

poncho17u · ‎08-04-2024

Not that I'm aware of, but I'll keep it in mind!

jspenceolson · ‎08-04-2024

Also maybe you got some residue from somewhere outside and it got under the band. Try cleaning it with rubbing alcohol and then drying it and 0utting it back on

poncho17u · ‎08-04-2024

Definitely good idea, I'll try this

sbllbs · ‎08-04-2024

Yes. I threw my bands in the trash. Good thing they came for "free" the recycled material is hard, scratchy, and awful.

Original topic:

New galaxy watch 7 band giving me rash

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