JUMP TO SOLUTION Solved

Original topic:

Missing audio on watch when making or answering calls

(Topic created: 4 weeks ago)
288 Views
Oneniner
Constellation
Options
Galaxy Watch

Galaxy Watch Pro 5

Pixel 4a 

I get the notification on the watch for phone call. I answer the call from the watch, but the caller can't hear me from the watch and I can't hear the caller through the watch. The caller is heard through the phone and can hear me through the phone.

 

DND , bedtime, theater are off. Bluetooth connected, Wi-Fi off. 

I can use Google Assistant from the watch and hear results through the watch. 

1 Solution


Accepted Solutions
Solution
Oneniner
Constellation
Options
Galaxy Watch

Yes. That is correct. I did a reset of the watch and it is working now. Sorry I did not close this.

View solution in context

0 Likes
2 Replies
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Watch

Thank you for reaching out. I can certainly understand your concern with your audio not functioning as expected for calls on your Galaxy watch 5 Pro. Just to clarify, if you switch the call from the phone to the watch are you able to hear the caller and are they able to hear you?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Solution
Oneniner
Constellation
Options
Galaxy Watch

Yes. That is correct. I did a reset of the watch and it is working now. Sorry I did not close this.

0 Likes